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McDonald’s, Subway, and More Are Expected to Be Investigated By the FTC — Eat This Not That
Several major fast-food chains are likely to be investigated by the Federal Trade Commission, as allegations about the mistreatment of franchisees have recently come to light out of companies like Subway and McDonald’s. According to Restaurant Business, Keith Miller of Franchisee Advocacy Consulting and the National Coalition of Associates of 7-Eleven Franchisees have sent a…
Unrest at McDonald’s: A Harbinger of Things To Come?
From franchising’s infancy through today’s dominance of the business model throughout our economy, McDonald’s has been seen as the gold standard. It has been the leader in innovation, profitable operations, and keeping its dirty laundry out of the press. Indeed, in the first 25 years that I practiced, I talked to a grand total of…
California McDonald’s closed after videos allegedly show mice, roaches
A McDonald’s in Central California is temporarily closed after videos surfaced that allegedly showed mice and roaches inside the restaurant. The Fresno Bee reported the McDonald’s on Academy Avenue in Sanger was shuttered Friday, and an investigation by the Fresno County Public Health Department is ongoing. The videos were originally posted to Sanger Live, a…
Smart-Alecky ‘Vegan McDonald’s’ Knock-Off Opens in Union Square, Right Across From Real McDonald’s
Saturday saw the San Francisco opening of the up-and-coming plant-based fast-food chain Mr. Charlie’s, whose menu items and promotions clown on Ronald McDonald and the broader McDonald’s franchise. The chicken sandwich wars have been a focal point for the fast-food industry as well as several respected local restaurateurs since 2019. Yet now a new war…
McDonald’s Makes Owning and Keeping a Franchise Harder, Will Now Factor in Customer Complaints
jetcityimage / Getty Images McDonald’s executives recently informed the chain’s franchisees that they will be required to undergo a rigorous review process every 20 years to keep their restaurants, according to an email to franchisees viewed by The Wall Street Journal. The burger chain will also now consider additional factors, such as customer complaints, to…