Winners Announced: Westpac New Zealand Franchise Awards 2021

In a year when cleanliness and sanitisation have rarely
been more important, it’s very fitting that two commercial
cleaning companies have taken out the Westpac Supreme Awards
at the Westpac New Zealand Franchise Awards for
2021.

CrestClean has been named New Zealand’s
Westpac Supreme Franchise System of the Year, and
Gary and Kirsten Camoin of Paramount Services Christchurch
were named the Westpac Supreme Franchisee of the
Year. An honour which was keenly
contested.

“It’s been a challenging two years for
businesses all over New Zealand. The Westpac New Zealand
Franchise Awards is the perfect opportunity to celebrate our
franchise community, their resilience, business acumen, hard
work and many achievements,” says Robyn Pickerill CEO of
Franchise Association of New Zealand. “We congratulate all
the finalists and winners who have demonstrated their
successes and continue to forge ahead through extremely
uncertain times. This speaks not only volumes to them as
people and business owners, but also to the resilience and
supportiveness of the franchise business model,” she
says.

From humble beginnings of only three Dunedin
pilot franchises 25 years ago, to a massive 672 franchise
businesses country-wide in 2021, CrestClean has quickly
grown into the largest franchise group in New Zealand on a
unit’s basis. The franchise prides itself on its
sustainable practices. In 2016, it became the only
nationwide cleaning company in New Zealand that is
‘Environmental Choice’ licensed, complying with strict
criteria to reduce its environmental impact.

The FANZ
judges acknowledged that with 672 franchisees, CrestClean
has a formidable task in sustaining strong relationships and
depth of communication with a diverse team of franchisees
made up of 59 nationalities but has risen to it
exceptionally well.

Testament of their continued
success, CrestClean has 84 franchisees who have celebrated
10+ years’ trading under the CrestClean banner. Its
longest-serving franchisee from Christchurch, Grant Holland,
heads the list at 22 years, closely followed by Auckland
Master Franchise owner, Dries Mangnus at 20
years.

Recognised as a standout amongst more than
35,000 nationwide franchisees, Westpac Supreme Franchisee of
the Year, Gary and Kirsten Camoin of Paramount Services
started their Christchurch business in October 2015. The
husband and wife couple provided evidence
of considerable growth, very strong business performance and
“high business nous”. The FANZ judges were impressed by
their ability to adapt to changing circumstances, a feature
of franchises that have managed to survive and even thrive
over the challenging Covid era. “They are to be commended
on their resilience and recognition of areas that needed
consideration,” said the judges.

New Zealand is the
most highly-franchised country per capita in the world and
this year’s Awards reflected the wide appeal of
franchising, with finalists coming from a diverse spread of
cities and towns across New Zealand. The range of business
types also reflected the breadth of the franchises operating
across NZ: everything from cafés and convenience stores to
cleaners, hair salons and beauty practitioners,
electricians, plumbers, construction, property maintenance,
companion driving and many more. Franchising is a highly
successful business model which lends itself as a popular
option for many industries.

The Franchising New
Zealand 2021 survey conducted by Massey University in
conjunction with the Franchise Association of New Zealand
show that Franchising makes up 12% of NZ’s GDP ($36.8
billion turnover). There are over 590 franchised brands
operating in New Zealand that includes several systems
offering multiple concepts under a single brand name. 71% of
these are NZ-founded and generate jobs for 156,820
Kiwis.

The Awards also recognised the field management
staff and service providers who support franchisees
nationwide, and the community involvement of many franchise
brands.

For a full list of winners, see
below.

Results – Westpac New Zealand Franchise
Awards 2021 winners:

· Westpac Supreme
Franchise System of the
Year:

CrestClean

· Westpac
Supreme Franchisee of the Year:

Gary and
Kirsten Camoin, Paramount Services Christchurch

Field
Manager of the Year

· Under $500,000:
Nicola Moore, Clean Planet Hawke’s Bay

·
Over $500,000: Gavin Carroll, Columbus
Coffee

Service Provider of the Year:
Franchise New Zealand media

Franchisee
Special Awards

• Regional Master
  Franchisee of the Year:

Roy Boonen,
Clean Planet Hawke’s Bay

• Excellence in
  Customer Engagement:

Adrian Kay, Dream
Doors Kitchens Christchurch

• Excellence in
  Community Contribution:

Angela and
Michael Turner, Just Cuts Hornby

Franchise System
Special Awards

• Excellence in Community
  Contribution:

The Coffee Club
Franchising (NZ) Limited

• Marketing
  Campaign of the Year: Columbus
  Coffee

Small Business Franchisee of the
Year: Ben Coates, Green Acres,
Northland

Retail &
Hospitality

• Franchise System of the
  Year: The Coffee Club Franchising (NZ)
  Limited
• Franchisee of the Year:
  Alicia Nixon, Caci Silverdale

Home
& Lifestyle

• Franchise System of the
  Year: Driving Miss Daisy NZ
  Limited
• Franchisee of the Year:
  Prue and David Kimber, Poolwerx
  Waikato

Business to
Business

• Franchise System of the Year:
  CrestClean
• Franchisee of the Year:
  Gary and Kirsten Camoin, Paramount Services
  Christchurch

The Westpac New Zealand Franchise
Awards 2021 are sponsored by:

Principal and Exclusive
Naming Rights Sponsor Westpac, with additional support from
Franchise Accountants, Ecomist, BDO, Aramex, HR Assured,
Gaze Burt, Franchise New Zealand media, Crank’d and Waipuna
Hotel & Conference Centre.

Notes to the
editor:

The Awards are organised by the Franchise
Association of New Zealand (FANZ) and aims to recognise
those franchise systems and individual franchisees who have
achieved excellence. 2021 marked the 26th year of the New
Zealand Franchise Awards. The Awards are judged by an
Independent Judging panel of experienced judges from various
business
sectors.

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